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Web Hosting & Support

We offer a range of web hosting, support & maintenance packages that are flexible. These can be upgraded as and when your website and business needs grow.

Please contact the team at DOWO Digital if you are interested in our hosting or cloud solutions. And we will create a package that works best for your business and your website

GREEN UK WEB HOSTING

With DOWO Digital all of our servers are hosted here in the UK, and are 100% powered by renewable energy! Find out more about our Green Hosting here.

More powerful servers featuring super snappy solid state drives as standard – your site will load with lightning speed. We place far fewer accounts per server compared to most hosts so your site enjoys the utmost in performance, stability and fastest load times.

Our dedicated professionals work 24×7 to ensure that all our systems work seamlessly. When you need help, you can rely on our team of patient hosting gurus to go the extra mile to ensure you have every assistance you need.

You can install a wide range of popular software in a click of a button, including WordPress, Drupal, Magento & many more – no hassle or technical know-how required!

We use cPanel – the world’s No.1 Control Panel. With cPanel, you can easily manage every aspect of your hosting account – add email accounts, manage your files, security, FTP, and control every aspect of your website.

If you change your mind and don’t wish to continue your hosting contract, you may cancel at any time within the first 30 days and we’ll give you your money back. If you transferred or registered a domain name, these fees are non-refundable, however you’ll be able to continue to use them elsewhere if you wish

WEB SUPPORT & MAINTENANCE

The Internet is constantly on the move and it can be hard to keep up with all the little (and big!) changes happening daily. Online trends and technologies are advancing at a breath-taking rate, so an unattended website can quickly become “old”. It’s important to spend a little time keeping your online presence looking and performing its best.
We partner with our clients for the long-haul offering monthly-paid support packages, with no minimum contract. We can also work ad-hoc on an hour-by-hour basis – just ask!

We’ll make updates on your behalf and identify ways to add that new solutions. You stick with what you know: running your business and taking care of your customers. We’ll look after your site with the latest software, plugin updates, backups and keep a close eye on security. Ongoing support from a team who genuinely care and understand your business and website.

  • WEBSITE UPDATES/AMENDS
  • THEME & PLUGIN UPDATES
  • FILE & DATABASE BACKUPS
  • SECURITY MONITORING & PREVENTION

Domain Names

Start your web hosting experience with DOWO by entering the domain name you wish to register, transfer or simply purchase hosting from below. With domains from just £0.99, you’ll never spend a penny more than you need to and with easy domain management – via our portal – it’s the perfect place to manage all your domains.

SSL CERTIFICATES

SSL Certificates are a simple and cost-effective way to protect private information – passwords, credit card numbers – submitted to your website. Make sure your website is secure and your customers’ online transactions are safe with one of our SSL certificates.

Today’s online shoppers are savvy about online security. Before completing a transaction or sharing personal information with you, online visitors need to know that your website can be trusted. Our range of web site security solutions allow you to conduct secure transactions via your web site, whilst also helping to earn trust from your visitors and increasing the likelihood of making a sale.

Comodo is one of the most recognised brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the cost effective Comodo Positive SSL certificate to Comodo’s fully featured EV option, there is a Comodo certificate to fit any site that needs encryption.

Once you purchase a certificate, we can’t upgrade it – a new certificate would need to be purchased. However, if you need a more secure certificate immediately, you can purchase it and install it on the same web server as the old certificate. If you don’t need the more secure certificate immediately, you can wait until your current certificate expires and install a more secure one at that time.

Whilst no longer required, dedicated IPs are recommended for full compatibility with older browsers and operating systems, such as Windows XP. All of our SSL Certificates include a free dedicated IP address (normally £3/mo). If you’d like this added to your account, please request this via our Customer Support Team once you have placed your SSL order.

SSL Certificates can be purchased for up to 3 years. Working with Comodo, we can offer discounts for multi-year purchases by purchasing in advance. If you are interested in this please contact our team by emailing customer.services@dowo.digital for a quote.

If you’re purchasing the certificate for hosting with DOWO Digital, then you can install using our “Auto Install SSL” feature in cPanel. Alternatively just ask, and we’ll sort it all out for you. If you have any questions just contact our Support Team to complete this for you.

Our team thrives on new projects and challenges. Lets get started.

CLIENT AREA

Clients can login via the link below to view all services, upgrade packages, download invoices and update any details.

CONTACT SUPPORT

Got a technical issue with your website? Or a Customer service enquiry? Raise a ticket below and our 24/7 support team will get straight on it.